Terms of Service

By creating an account or using Cadence Flow ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users, including free-tier and paid users.

Cadence Flow is an AI-powered workflow analysis tool. Users submit descriptions of business processes and receive AI-generated analysis reports based on process improvement principles. The Service includes a free tier (limited analyses) and paid report packs.

The analyses produced by Cadence Flow are AI-generated and are provided for informational purposes only. They do not constitute professional business, consulting, legal, financial, or operational advice. Cadence Flow is not a licensed consultant, attorney, or financial advisor.

You are solely responsible for any decisions you make based on output from this Service. Always consult qualified professionals before implementing significant changes to your business processes.

To the fullest extent permitted by applicable law, Cadence Flow, its owner, affiliates, and agents shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of — or inability to use — the Service, including but not limited to:

• Business losses or lost profits resulting from acting on AI-generated analysis
• Errors, inaccuracies, or omissions in any analysis output
• Service interruptions or data loss
• Any third-party actions taken based on reports you share

Your sole remedy for dissatisfaction with the Service is to stop using it.

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, accuracy, or reliability of AI-generated output. AI models can produce incorrect, incomplete, or inapplicable results. You use the output at your own discretion and risk.

You are responsible for maintaining the security of your account credentials. You must not share your account with others or allow others to access analyses on your behalf using your account. Free accounts are limited to 3 analyses. Paid credits are non-transferable.

You agree not to:

• Submit sensitive personal data (SSNs, health records, financial account numbers, or identifying information about third parties)
• Attempt to circumvent usage limits or authentication
• Use the Service for any unlawful purpose
• Reverse-engineer or scrape the Service

Report packs are sold as one-time purchases. All sales are final. Because the Service delivers digital content immediately upon purchase, refunds are not available once a report has been generated. If you experience a technical failure that prevented delivery, contact us and we will review on a case-by-case basis.

Workflow descriptions you submit are sent to OpenAI's API for processing and are not stored by Cadence Flow after your session. Do not submit personally identifiable information, confidential client data, or proprietary trade secrets. Your account email is stored solely for authentication purposes.

The Cadence Flow name, logo, and product design are proprietary. Analysis output generated for your account may be used for your own business purposes. You may not resell, repackage, or represent AI-generated output as your own original consulting work delivered to third-party clients.

We reserve the right to update these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms. We will update the effective date at the top of this page when changes are made.

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in California.

For questions about these Terms, contact us at support@cadenceflow.co.